Frequently asked questions

Browse the cars catalogue, use the available filters and open a vehicle page for its specifications, price, comparison and contact options.

Yes. Use the WhatsApp button on the vehicle page so the conversation can start with the vehicle context, or contact the general WhatsApp line if you are still deciding what to buy.

Treat the displayed price as the current listing estimate until the team confirms the vehicle, availability and any applicable shipping, import or other costs for your purchase.

Yes. The site includes import search, eligibility and shipping workflows. The exact route and documents depend on the selected vehicle, origin and destination.

Depending on the route, costs can include the vehicle price, shipping and other applicable import, handling, documentation or delivery charges. Confirm the exact landed cost for your vehicle before payment.

Where the relevant order/import workflow is enabled, use your customer account and the available tracking/document pages. Contact customer service if you need help locating a status.

Yes. GULJI TRADERS is FBR-registered in Pakistan, with our office in Gulshan-e-Amin, Mezzanine Floor, Federal B Area, Block 21, Karachi. See our About Us page for full company details, including our owner and manager.

GULJI TRADERS is the registered partner of Captain Traders, Japan — we are also registered with them, which is how we source vehicles directly at the Japan end rather than through open-market middlemen. Because the vehicle itself is purchased in Japan, the vehicle invoice and banking details for that leg of the transaction are issued directly in Captain Traders' name. This is a normal part of how direct-from-source export works, and it keeps our pricing free of extra middleman markup.

Our team will always confirm the exact invoice and banking details with you against your order/stock reference before you send any payment. Only pay against details confirmed this way — never against details received from an unverified channel.

Vehicle pages include an installment calculator. It is an estimate and should not be treated as a bank approval or a final financing offer.

Yes, where configured in the calculator, additional costs can be included in the amount used for the estimate. Confirm the final financed amount and lender fees with the bank or leasing partner.

No. You can browse the public catalogue without signing in. An account is useful for customer-specific order, notification and document workflows.

Sign in to your customer account and use the available order/import document pages. If a document is not visible, contact customer service with your order details.